Q. How much does it cost to install and use Max?
Maximus provides products free of charge to the public and Local Councils. There is no cost to use Max. It provides superfast, free public Wi-Fi and unlimited free phone calls in addition to many other functions such as small cells to increase mobile phone network coverage and data.
Q. When is Max to my area?
Max is currently in 1st phase development which we anticipate to be completed by mid 2019. Please see the Network section of the website for further info.
Q. How can I get Max coming to my City?
Let us know where you would like to see the next Max by emailing us at development@maximus-networks.com
Q. How can I learn more about advertising on Max?
If you would like to learn more about advertising on the Max please contact the team at sales@maximus-networks.com
Q. How can I get a job working for Max ?
Our success is the direct result of the talented people within Maximus. We are constantly looking for bright individuals to join our busy and expanding team. If you think you could contribute and would benefit from joining our team then please send your CV to contact@maximus-networks.com
Q. How is Max Funded?
Max is completely self-funded by revenues from advertising on its displays and comes at no cost to the city or taxpayer.
Q. How does Max help the city?
Max provides free tools of communication for the city and its communities starting with free public Wi-Fi and unlimited free phone calls. The next generation will provide the public with free access to city services, maps, taxis, traffic info and much much more. Internal systems will provide a host of important hardware capabilities such as pollution monitors, police linked CCTV, small cells, emergency service beacons, housing for fibre-optics, 4G, 5G and beyond. Please check the Products page on this website for further information.
Q. How can I find out where Max units are located?
Check our Network section on this website for more details.
Q. How do I log on to the Max WiFi?
Connect to the Max WiFi using your phone, tablet, laptop, or smart watch. Open your device’s Wi-Fi settings and select the network name 'Maximus', your device will automatically connect to the free WiFi.
Q. How do I uninstall the Max network?
Open your device’s WiFi settings and select the network name 'Maximus'. Select the info button next to the 'Maximus' WiFi network and select forget this network.
Q. Which devices are compatible with MAX Wi-Fi?
Any device that is WiFi enabled is compatible with Max WiFi.
Q. Will my device remember the MAX network next time I want to log on?
Your WiFi enabled device will remember the Max network the next time you want to connect.
Q. How can I make a free phone call from MAX?
Max allows you to make free phone calls to anywhere in the UK, including mobiles. Make a call by lifting the receiver and dialing the number you want to call on the keypad.
Q. Can I make an international phone call from Max?
Max allows you to make free phone calls to anywhere in the world, including mobiles. Make a call by lifting the receiver and dialling the number you want to call on the keypad.
Q. How can I call the emergency services from Max?
In case of an emergency, lift the receiver and dial 999 using the keypad.
Q. How do I report a problem with Max?
If you encounter a problem with Max please email the support team at maintenance@maximus-networks.com
Q. What information do we collect from WiFi users?
Max collects your device unique identifier (MAC address) and any site you connect to whilst using the Max free WiFi. We collect this information to help us operate and to continually improve our services to you.
Q. How long is this information stored?
Max will store this information for no longer than 12 months from date of collection. See our legal section for further information.
Q. How is my data used?
Max collects data to help improve the services offered and to ensure that they are effective and efficient at all times. See our legal section for further information.
Q. Does Maximus store browsing history or track websites Wi-Fi users visit?
Max collects browsing history to help improve the services offered and to ensure that they are effective and efficient at all times.